Return & Exchange Policies
I hope you really enjoy what you've ordered. All of the things I make have been coerced into being with careful attention, details obsessed over, and put through their paces.
Your exchange or return cannot be accepted after 7 days or if the item has been worn by horse or human and does not have its tags still attached.
Keep in mind, 99% of the time you think you think you have a fit issue with your halter being too small, you have the right halter and a wear-in period will result in an ideal fit. The same goes for any training tool, it may take a period of time to see results, there are no instant fixes when it comes to horse training, and if there were, their results would not last.
If you do decide to return something, it needs to be clean and in new condition, including tags.
Pocket Flags, Sticks, Flags and Pocket Sticks:
Here are some helpful tutorials specific to the Pocket Flag:
- Making friends with the pole, retracting and care
- How to attach the fabric flag
- How to make a plastic flag that fits in the handle
Sorry, no size exchanges or returns on blankets. It is impossible for them to come back clean enough to restock. Please measure your horse before ordering.
I do not offer exchanges - all "exchanges" are done as a return and a new order.
All orders are shipped from the United States. International shipping, duties and tax are the responsibility of the buyer. I do everything I can to keep shipping rates low, fair and reflective of what I am charged by carriers.
I Try My Hardest to Treat Everyone Like Friends and Leave a Kind Path,
I ask you do the same.